Why Disability Documentation Training and Tools Matter
Healthcare professionals face growing administrative demands, but one of the most overlooked challenges is disability documentation.
Most providers receive no formal training on how to write effective, legally sound documentation for accommodations. Yet these documents have direct consequences for access to services, legal protections, and life-altering decisions like academic placement, licensing exams, or job retention.
The U.S. Government Accountability Office (2024) confirms this critical gap: disability-related training is not consistently included in medical or workforce education. Providers want better tools and clearer standards.
At the same time, poor documentation contributes to burnout, delays, and inequity, particularly for patients from marginalized communities.
Who we are
At ElevatedCare Consulting, we combine practical training and systems thinking to help organizations deliver inclusive, equitable care.
Our Expertise Includes:
Disability accommodations in the workforce and education
Legally sound, efficient documentation practices
EMR-based tools to support compliant workflows
Custom training and consulting
Elecia Spain, M.Ed – Elecia is a higher education and systems expert with over a decade of experience in accessibility, compliance, disability documentation, CRM development, and workflow innovation. She specializes in designing training and tools that bridge legal standards with real-world application, making inclusive practices more efficient and sustainable for providers.
Elecia was selected to join the Association on Higher Education and Disability’s 2025 Documentation Guidance Task Force. She is currently pursuing a Doctorate of Business Administration with a research focus on reducing provider burnout through the development of customized, ADA-aligned documentation tools.
Beth Barnes – Beth is a seasoned accessibility professional with a strong foundation in K–12 and higher education. She began her career as a middle and high school Special Education teacher, working with students of all ages and varying levels of need. She brings a deep understanding of individualized support into her current work in postsecondary disability services. For the past seven years, Beth has specialized in reviewing disability documentation, learning directly from students about their experiences, and identifying reasonable accommodations that align with legal standards and student success. Her expertise lies in bridging compliance with compassion, ensuring that accessibility solutions are both practical and equitable.